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    HomeLiving in LondonThe 7 Best Broadband Providers in London

    If you live in London, you might be wondering how to find the best broadband London provider for your area.

    London is a huge and diverse city, with different broadband options available depending on where you live, what your budget is, and what your internet needs are.

    In this blog post, we will compare some of the best broadband providers in London areas that have been rated highly for fast broadband, and help you make an informed decision.

    What are the types of broadband available in London?

    Broadband is a term that covers different types of internet connections, such as ADSL, fibre, cable, and wireless. The main difference between them is the speed and reliability they offer, as well as the cost and availability.

    ADSL Broadband

    ADSL broadband uses the existing copper phone lines to deliver internet to your home. It is the most widely available type of broadband in the UK, but also the slowest and most prone to interference. ADSL speeds can vary depending on how far you are from the nearest exchange but typically range from 10 to 17 Mbps.

    Fibre Broadband

    Fibre broadband uses fibre optic cables to transmit data at much faster speeds than ADSL. There are two types of fibre broadband: FTTC (fibre to the cabinet) and FTTP (fibre to the premises). FTTC uses fibre cables to connect the exchange to the street cabinet, and then copper wires to connect the cabinet to your home. FTTP uses fibre cables to your home, without any copper wires involved. FTTC speeds can reach up to 80 Mbps, while FTTP speeds can go up to 1 Gbps or more.

    Cable Broadband

    Cable broadband uses coaxial cables that were originally designed for TV services to deliver internet to your home. It is like fibre broadband in terms of speed and reliability, but it is only available from one provider in the UK: Virgin Media. Cable speeds can reach up to 1.1 Gbps with Virgin Media’s Gig1 service.

    Wireless Broadband

    Wireless broadband uses radio waves or satellite signals to provide internet access without any wires or cables. It is usually used in rural areas where other types of broadband are not available or too expensive. Wireless speeds can vary depending on the weather, terrain, and distance from the transmitter but typically range from 10 to 50 Mbps.

    Disclaimer: The information shared in this article is subject to change but was correct at the time of publication.

    Here are the 7 best broadband providers in London for fast broadband

    According to Ofcom’s final report on UK broadband ISP performance for 2023 London. The average download speed climbed from 59.4Mbps to 69.4Mbps last year, while the upload speed increased from 10.7Mbps to 18.4Mbps respectively.

    However, these averages can vary significantly depending on where you live in London, as some areas have better coverage and infrastructure than others.

    If you are looking for fast broadband in London, you might want to consider one of these providers, but you need to check if they’re available in your area by entering your postcode – not all of the listed providers and deals may be available in your area.

    We’ve ranked these providers by their broadband speeds, starting with the fastest (subject to availability in your area).

    1. Community Fibre

    This local supplier only provides full-fibre internet service in London. With growing intentions, it now spans 24 boroughs and more than 900,000 properties. With average speeds of 150 Mbps, it provides among London’s cheapest and fastest internet connections.

    Website: http://www.communityfibre.co.uk/

    Pricing:

    Two bundles are available for community fibre: 12 months and 24 months. The lowest package begins at £20 per month.

    Two alternatives are available in 12-month packages: 150 Mbps broadband for £22/month and 1 Gbps broadband for £27/month, plus £14.95 for the installation charge.

    Three bundles of fibre broadband with an expected speed of 150 Mbps for £20 per month, 1 Gbps fibre broadband with an expected speed of 450-700 Mbps for £25 per month, and 3 Gbps fibre broadband with an expected speed of 500 – 800 Mbps for £49 per month with free installation are available for 24 months.

    Trustpilot Rating: 4.8 out of 5 based on 34613 reviews.

    Social Media: LinkedIn, Facebook, Instagram

    2. Virgin Media

    Virgin Media provides offers on cable broadband in the UK, and it has a strong presence in London. It covers over 60% of premises in London, with plans to reach more areas with its Project Lightning expansion. It offers the fastest average speed of 1.1 Gbps with its Gig1 service, as well as other packages with speeds ranging from 54 Mbps to 636 Mbps.

    Website: https://www.virginmedia.com/broadband

    Pricing:

    Virgin Media offers new customers exclusive online deals with high speed at the lowest prices. These deals include 132 Mb for £26.50, which works out to an average monthly cost of 19.84, 264 Mb for £30.50, which works out to an average monthly cost of £23.84, 516 Mb for £38.50, which works out to an average monthly cost of £27.84, and 1130 Mb for an average monthly cost of £37.50. The contracts for all package packages are for 18 months.

    Virgin Media has a wide range of package options. To learn more about the deal and pricing, visit the website and check for availability in your area.

    Trustpilot Ratings: 1.8 based on 85901 reviews.

    Social Media: Facebook, Instagram, LinkedIn

    3.  Hyperoptic

    This is another provider that offers full-fibre broadband exclusively in certain urban areas. It covers over 400,000 premises in London, mainly in new-build developments and apartment blocks. It offers speeds of up to 1 Gbps with its Hyperfast service or up to 150 Mbps with its Superfast service. It also has a reputation for excellent customer service and value for money. Check out the website for further information and availability in your area.

     

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    Website: https://www.hyperoptic.com/

    Pricing:

    Hyperoptic offers a variety of plans, including 12-month, 24-month, and 1-month durations. For a month, 50 MB fast, 150 MB superfast, 500 MB ultrafast, and 1 GB hyperfast cost £30, £40, and £60, respectively.

    Trustpilot Ratings: 4.5 based on 22536 reviews.

    Social Media: Twitter, LinkedIn, Instagram, Facebook

    4. Sky Broadband

    Using Openreach’s network, this is one of the most considerable fibre and ADSL broadband suppliers in the UK. With typical speeds ranging from 36 Mbps to superfast 900 Mbps with its Gigafast service, it covers most of London’s buildings. Along with access to Sky’s unique channels and programming, it also provides a selection of TV and phone packages.  Go to the website to learn more and check availability.

    Website: https://www.sky.com/

    Pricing:

    There are several fantastic offers available from Sky Broadband, including 36 Mbps speed for £34.50/month, 61 Mbps speed for £34.50/month, 100 Mbps speed for £28/month, 145 Mbps speed for £38/month, 500 Mbps speed for £48/month, and 900 Mbps speed for £58/month.

    Trustpilot Ratings: 1.2 based on 983 reviews.

    Social Media: Facebook, LinkedIn, Twitter

    5. Talk Talk

    TalkTalk is a competitive option for anyone searching for trustworthy and reasonably priced internet access in the bustling metropolis of London because of its fixed-price plans, supplementary services like TalkTalk TV and HomeSafe, and reliability in broadband transmission via fibre-optic and conventional connections. It gives the speedway up to 900 Mbps.

     

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    Website: https://new.talktalk.co.uk/

    Pricing:

    Full fibre 150, which offers an average download speed of 152 Mb/s from £28 per month and full fibre 900, which offers an average download speed of 944 Mb/s, is available from £45 per month and exclusively through TalkTalk.

    Trustpilot Ratings: 2.9 based on 77468 reviews.

    Social media: Facebook, LinkedIn, Instagram

    6. Plusnet

    This is a subsidiary of BT that offers fibre broadband using BT’s network. It covers about 25% of premises in London, with average speeds between 74 Mbps to 900 Mbps with its full-fibre service, or up to 66 Mbps with its fibre-to-the-cabinet service. It also scores highly for customer satisfaction and reliability in independent reports and offers competitive prices but might only be available in certain areas.

     

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    A post shared by Plusnet (@plusnet)

    Website: https://www.plus.net/

    Pricing:  Starting from £24.99 per month. Plusnet offers you different plans with average speeds between 74 Mbps up to  25* and faster speeds up to 900 Mbps, which gives you ultrafast speed, if available in your area.

    Trustpilot Ratings: 2.4 based on 10570 reviews.

    Social Media: Instagram, Facebook, LinkedIn

    7. British Telecommunications (BT)

    British Telecommunications is one of the leading broadband service providers. Both homes and businesses may access all kinds of internet services. The company offers both high fibre optic cables and traditional telephones. It gives speed and performance up to 900 MBPS with 24/7 helpline and customer support. In addition to incentives for new customers, existing customers can choose from a range of broadband bundles.

     

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    A post shared by BT (@bt_uk)

    Website: https://www.bt.com/

    Pricing:

    There are predominantly 3 options by British Telecommunication available, but higher speeds might be available in some areas: 36 Mbps for £38.99/month, 50 Mbps for £39.99 & 67 Mbps for £43.99/month.

    Trustpilot Ratings: 1.5 based on 15355.

    Social media: Facebook, Instagram

    How to compare the best broadband deals in London?

    To find the best broadband deal for your area, you need to consider several factors, such as:

    Speed

    This is the most important factor for most people, as it determines how fast you can download and upload files, stream videos, play games, and do other online activities. You should choose a speed that suits your internet usage and the number of devices and users in your household. Generally, the faster the speed, the higher the price, so you should balance your needs and your budget.

    Availability

    This is another crucial factor, as not all types of broadband are available in every area. You should check your coverage using the postcode checker on the provider’s website or a comparison site like Choose.co.uk. You should also check the estimated speed you can get in your area, as it may differ from the advertised speed. When moving house, check with your broadband provider if you can use your current broadband there. If you’ve signed up for a 12 to 24-month contract, you may not be able to get out of it, even if your provider doesn’t cover the area you’re moving to.

    Price

    This is the third factor that most people consider when comparing broadband deals. You should look at the monthly cost, as well as any upfront fees, such as installation, activation, or delivery charges. You should also look at the contract length, as some providers offer shorter or longer contracts than others. You should also look for discounts, offers, or incentives that may lower the price or add value to your deal.

    Customer service

    This is a factor that may only seem important once you encounter a problem with your broadband service. You should look at the provider’s reputation for customer service and complaints handling and resolution process. You should also look at their customer reviews and ratings on sites like Trustpilot or Which?. You should choose a provider that has a high level of customer satisfaction and loyalty, and that responds quickly and effectively to any issues.

    Extras

    This is a factor that may not be essential for everyone, but it may make a difference for some people. You should look at what extras the provider offers, such as TV, phone, mobile, or streaming services. You should also look at what features they offer, such as Wi-Fi boosters, parental controls, security software, or cloud storage. You should choose a provider offering the extras and features you want or need.

    Conclusion

    Finding the best broadband provider in your London area can be challenging, as there are many options. However, by following our guide and comparing some of the best broadband providers in London areas that have been rated highly for fast broadband, you can make an informed decision and enjoy a fast and reliable internet connection.

    If you want us to add a suggestion here based on your experience, please get in touch with us!

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    Author Profile

    Manuela Willbold
    Manuela WillboldOnline Media & PR Strategist
    Blogger and Educator by Passion | Senior Online Media & PR Strategist at ClickDo Ltd. | Contributor to many Education, Business & Lifestyle Blogs in the United Kingdom & Germany | Summer Course Student at the London School of Journalism and Course Instructor at the SeekaHost University.
    Manuela Willbold
    Manuela Willbold
    Blogger and Educator by Passion | Senior Online Media & PR Strategist at ClickDo Ltd. | Contributor to many Education, Business & Lifestyle Blogs in the United Kingdom & Germany | Summer Course Student at the London School of Journalism and Course Instructor at the SeekaHost University.
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